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Legal Documentation

Privacy Policy

Your Data Protection

Understanding how we protect your information and respect your privacy

Our Commitment to You

Thank you for showing interest in our service. In order for us to provide you with our service, we are required to collect and process certain personal data about you and your activity.

By entrusting us with your personal data, we would like to assure you of our commitment to keep such information private and to operate in accordance with all regulatory laws and all EU data protection laws, including General Data Protection Regulation (GDPR) 679/2016 (EU).

We have taken measurable steps to protect the confidentiality, security and integrity of this data. We encourage you to review the following information carefully.

Grounds for Data Collection

Processing of your personal information (meaning, any data which may potentially allow your identification with reasonable means; hereinafter "Personal Data") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use our services, you consent to the collection, storage, use, disclosure and other uses of your Personal Data as described in this Privacy Policy.

How Do We Receive Data About You?

We receive your Personal Data from various sources:

  • When you voluntarily provide us with your personal details in order to create an account (for example, your name and email address)
  • When you use or access our site and services, in connection with your use of our services (for example, your financial transactions)

What Type of Data We Collect?

Personal Data

  • Registration data – your name, email address, phone number, occupation, country of residence, and your age (in order to verify you are over 18 years of age and eligible to participate in our service).
  • Voluntary data – when you communicate with us (for example when you send us an email or use a "contact us" form on our site) we collect the personal data you provided us with.
  • Financial data – by its nature, your use of our services includes financial transactions, thus requiring us to obtain your financial details, which includes, but not limited to your payment details (such as bank account details and financial transactions performed through our services).
  • Technical data – we collect certain technical data that is automatically recorded when you use our services, such as your IP address, MAC address, device approximate location.

Non Personal Data

We record and collect data from or about your device (for example your computer or your mobile device) when you access our services and visit our site. This includes, but not limited to: your login credentials, UDID, Google advertising ID, IDFA, cookie identifiers, and may include other identifiers such your operating system version, browser type, language preferences, time zone, referring domains and the duration of your visits.

How Do We Use the Data We Collect?

  • Provision of service – we will use your Personal Data you provide us for the provision and improvement of our services to you.
  • Marketing purposes – we will use your Personal Data (such as your email address or phone number) to send you promotional material concerning our services. You may choose not to receive our promotional or marketing emails by clicking on the "unsubscribe" link.
  • Analytics, surveys and research – we are always trying to improve our services and think of new and exciting features for our users.
  • Protecting our interests – we use your Personal Data when we believe it's necessary in order to take precautions against liabilities, investigate and defend ourselves against any third-party claims or allegations.
  • Compliance with legal requirements – we also use your Personal Data to investigate violations and prevent money laundering and perform due-diligence checks, and as required by law, regulation or other governmental authority.

With Whom Do We Share Your Personal Data?

  • Internal concerned parties – we share your data with companies in our group, as well as our employees limited to those who need to know the information in order to provide you with our services.
  • Financial providers and payment processors – we share your financial data about you for purposes of accepting deposits or performing risk analysis.
  • Business partners – we share your data with business partners, such as storage providers and analytics providers who help us provide you with our service.
  • Legal and regulatory entities – we may disclose any data in case we believe, in good faith, that such disclosure is necessary in order to enforce our Terms & Conditions or protect the security or integrity of the site.

How We Protect Your Data

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your personal data. Your data is stored on secure servers and isn't publicly available. We limit access of your data only to those employees or partners that need to know the information in order to enable the carrying out of the agreement between us.

At Xenith AG, we take data protection very seriously. All user data is encrypted and stored securely. We never share your personal information with third parties without your explicit consent, and we adhere strictly to international data protection regulations.

User Rights

  1. Receive confirmation as to whether or not personal data concerning you is being processed, and access your stored personal data, together with supplementary data.
  2. Receive a copy of personal data you directly volunteer to us in a structured, commonly used and machine-readable format.
  3. Request rectification of your personal data that is in our control.
  4. Request erasure of your personal data.
  5. Object to the processing of personal data by us.
  6. Request to restrict processing of your personal data by us.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

How to Contact Us

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer at info@xenithag.online.

Updates to This Policy

This Privacy Policy is subject to changes from time to time, at our sole discretion. The most current version will always be posted on our website. You are advised to check for updates regularly. By continuing to access or use our services after any revisions become effective, you agree to be bound by the updated Privacy Policy.

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